FAQs

Affordix offers a comprehensive range of IT services, including managed IT support, network security, cloud computing, data backup and recovery, software development, IT consulting, and helpdesk support. Our services are designed to maintain the smooth and secure operation of your technology infrastructure. We also provide business VoIP phone services, so don't hesitate to inquire about this offering.

You can request support through multiple channels: our online contact form, our support hotline, or by sending an email to support@affordix.com. For urgent matters, we maintain an IT support helpdesk to ensure you receive timely assistance whenever necessary.

Managed IT services involve delegating the management and maintenance of your IT infrastructure to a specialized service provider. This encompasses full computer repair and support, continuous monitoring, proactive problem resolution, and swift response times. These services contribute to improved uptime, reduced IT expenses, and enhanced operational efficiency. At Affordix, we've been delivering these services to our clients since 1997, understanding that the quality of service is as crucial as the products themselves, as noted by 80% of customers in a Salesforce survey.

We implement advanced security measures including firewalls, encryption, multi-factor authentication, and regular vulnerability assessments to protect your data. Our IT and computer support team conducts ongoing monitoring to identify and prevent security breaches, ensuring continuous data protection. We also offer optional off-site backup as an additional measure to secure your business information.

Yes, cloud migration services are one of our specialties. Our computer support team will evaluate your current IT environment, develop a seamless migration plan, and ensure the secure transfer of your data and applications to the cloud. We strive to minimize any disruption to your business operations during this process.